SHIPPING POLICY

Effective Date: August 2026

Bible Class To The Nations ("BCTN," "we," "our," or "us") is committed to delivering our biblical teaching resources efficiently and accurately.

This Shipping Policy explains how digital and physical products are delivered through our website.

1. Digital Products

Most of the resources available through Bible Class To The Nations are digital products.

These include:

• eBooks

• Bible Study Guides

• Worksheets

• Memory Guides

• Reading Plans

• Certificate Program materials

• Other downloadable biblical resources

Digital products are delivered electronically and do not require physical shipping.

2. Delivery of Digital Products

After successful payment has been confirmed, digital products are normally made available through one or more of the following methods:

• Instant download from the order confirmation page.

• Download link sent to your email address.

• Access through your customer account, where available.

Delivery times may vary depending on payment verification and technical circumstances.

3. Manual Payment Orders

Customers in Liberia who choose to pay using MTN MoMo or Orange Money should note that orders are processed only after payment has been successfully verified.

Verification may require additional time compared to automated online payments.

Customers may be asked to provide:

• Order number

• Transaction ID

• Payment confirmation screenshot

• Name used for the payment

Please do not send your mobile money PIN, password, verification code, or any other confidential account information.

4. Physical Products

When physical books become available, orders will be prepared and shipped after payment has been confirmed.

Shipping times vary depending on:

• Destination country

• Shipping provider

• Customs processing

• Public holidays

• Other circumstances beyond our control

Estimated delivery times are provided for guidance only and are not guaranteed.

5. Shipping Charges

Shipping charges for physical products are calculated during checkout where applicable.

Any applicable taxes, customs duties, import fees, or local charges imposed by your country remain the responsibility of the customer unless otherwise stated.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Bible Class To The Nations is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses supplied during checkout.

7. Delayed Deliveries

While we work to process orders promptly, delays may occasionally occur due to circumstances beyond our control, including:

• Courier delays

• Customs inspections

• Severe weather

• Technical interruptions

• Public holidays

• Other unforeseen events

We appreciate your patience should such delays occur.

8. Lost or Damaged Physical Orders

If your physical order arrives damaged or appears to have been lost during shipment, please contact us as soon as possible.

Where appropriate, we may request:

• Photographs of the damaged package or product.

• Your order number.

• Delivery information.

• Additional information needed to investigate the shipment.

Each situation will be reviewed individually.

9. Digital Download Assistance

If you experience difficulty accessing a purchased digital resource, please contact us.

Whenever possible, we will assist by:

• Providing a new download link.

• Verifying your purchase.

• Helping resolve technical issues affecting delivery.

10. Contact Us

If you have questions regarding shipping or digital delivery, please contact us.

Bible Class To The Nations

Website:

https://bctnglobal.org

Email:

study@bctnglobal.org